Welcome to Just Answers, I'm Kevin and I'm here to help resolve your Automotive issue Please click the ACCEPT button when satisfied with your answer.
Does the tailgate handleon the outside move?
yes, it feels like it is locked
ok, try this first..move the outside handle all the way forward to the body of the tailgate, then lock and unlock the doors with the button on the remote or inside the car, then try and open the tailgate again.
Tried that. although over the last few day is was intermittent with working and not.
And some times it won't lock when pressing the remote
Can I replace the electric lock?
ok, sounds like it may be a problem with the lock solenoid, you will need to get the gate open to remove the inner panel to test the lock
walk me through the testing
Can you get the gate open by hitting the button on and off as you mentioned
I will try, the car is outside
I can do that
ok, I may have to step away for a bit but we cn work on this after I get back
You have a test light
I have a ohm meter
You will need a volt meter or 12volt testlight
Once you remove the tailgate trim, by removing the visible screws and pull handle then the trim will need to carefully be pulled off(there are clips on the iside holding the trim to the tailgate) you will need to remove the latch/lock solenoid assy. to test the car circuit and solenoid.
Here is a diagram of how to remove the latch assy.
the handle moves freely??
usually they rust up causing your issue
when you pull the handle to open the tailgate and then let go of the handle, it returns down?
with the tailgate open, use the remote ,locking and unlocking, do you hear a clicking of the T/gate solenoid working?
ok, so it's either a bad lock solenoid or a wiring issue, not supplying 12v. to the solenoid
Only way to know is to get into the T/gate, remove the latch assy, which has the solenoid attached, then disconnect the 2 wire connector on the solenoid, probe those 2 wires with a volt meter, then operate the locks, if you see Battery voltage when you operate the lock and unlock buttons, then it's a bad solenoid, if there is not battery voltage (1v or more) then you have a wiring problem.
How do I purchase just the actuator?