How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Alan Your Own Question

Alan
Alan, ASE Certified Technician
Category: Subaru
Satisfied Customers: 279
Experience:  17+ years shop experience, Japanese and Domestic WA State emissions certified
15651822
Type Your Subaru Question Here...
Alan is online now
A new question is answered every 9 seconds

No Comment Added

Customer Question

No Comment Added
Submitted: 5 years ago.
Category: Subaru
Expert:  Alan replied 5 years ago.
HelloCustomer Thanks for your question. The first thing to check on your Outback is to see if the brake lights are working when you cannot get it out of park. The brake light switch sends a signal to the shift interlock control module to tell it you have the brake on. If you have brake lights the next step is to verify the signal is getting to the control unit. The shift lock control module is located under the dash just below the steering wheel behind the lower cover-12 wire black connector. The shift lock solenoid is located at the shift lever-2 wire black connector with an orange w/blue and a black wire. All of the following checks need to be made with the brake on when the problem is occurring to be valid. Backprobe the connectors with a pin-leaving them plugged in.With the brake on check for power on the white w/ black wire going into the control module. If you have power there and it still will not come out of gear we can rule out the brake light input circuit. Next we need to verify the ground on the black wire going into the module. Next check for power on the white, white w/ blue, and black w/ yellow wires. If all of this is OK check for power on the Orange w/ Blue wire at the shift lock solenoid. Check the black wire at the solenoid for ground. If you have power and ground at the solenoid you need a shift lock solenoid. If you do not have power at the solenoid and all other checks were OK I would suspect the Shift lock control module. If any of the other checks were not OK let me know and we can trace out that part of the circuit. Hopefully I have answered your question. If I have helped you with your problem please accept. If you have more problems please respond. Thanks for using JA.
Customer: replied 5 years ago.
Will try suggestions: brake lights, etc. and let you know. Thanks WR 4/26/09
Expert:  Alan replied 5 years ago.
Ok, let me know how it goes. Thanks

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Kevin C.

    Subaru Master Tech.

    Satisfied Customers:

    1720
    34 years of Subaru service experience, ASE Master Technician.
< Last | Next >
  • http://ww2.justanswer.com/uploads/SU/Subaruwiz/2012-5-24_23311_Picture1.64x64.jpg Kevin C.'s Avatar

    Kevin C.

    Subaru Master Tech.

    Satisfied Customers:

    1720
    34 years of Subaru service experience, ASE Master Technician.
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    Subaru Certified Technician

    Satisfied Customers:

    959
    ASE Master Tech 15 + Years
  • http://ww2.justanswer.com/uploads/TA/tamaz22/2012-9-29_142316_IMG0722.64x64.JPG tamaz22's Avatar

    tamaz22

    ASE Certified

    Satisfied Customers:

    363
    Subaru certified,ase certified,20years experience
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    333
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    212
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERcvb4xdcm/2011-2-8_22633_toddstechline2.64x64.jpg Canuck Tech's Avatar

    Canuck Tech

    Automotive Service Technician

    Satisfied Customers:

    170
    Trainer
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    161
    ASE Master Tech 20+ Years
 
 
 
Chat Now With A Subaru Mechanic
Alan
Alan
Technician
84 Satisfied Customers
17+ years shop experience, Japanese and Domestic WA State emissions certified