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You have several ways to defend your rights in Spain
You could put a claim in the closer consumer protection service of the city hall where the work has been done ( Free) With that they could be forced to change the work as it was due to be done, But I do not considerer it the best way
In your case the best way will be to contract an attorney who demand the damages, the work, and the cost of reparing it and the expenses of the legal procedures, and in adiccition to denounce them in the consumers inspection officce of the comunidad autonoma where the company is
With the second way, we could get our money back, the expenses, and a fine for him for tinker
I am an spanish attorney I will be here if you need more help. If you need it just write and I will answer you as soon as possible
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Thank you, XXXXX XXXXX a good day
Thank you so very much for your prompt reply - where do I stand with regards XXXXX XXXXX Judge requesting all original Invoices, I do not possess these as all was done online as mentioned before, also the Judge has requested original cheque but our bankers in Spain say it is not possible, however the Judge as advised (apparently) that this cannot go any further unless we have the necessary 'original documents' even though they have all photocopied email documents plus he has agreed to redo kitchen BUT we now know that he has misrepresented what we actually asked for and charged us for the materials we wanted but are NOT.
Well, Actually the original cheque its not possible to get and even unnecesary because nobody doubts you have paid. You can ask for a copy to the bank, or a letter from them
In order not to lose your time, because the judgue could ask unnecesary things, contract a local attorney to manage the problem
Get an attorney or solicitor who demand for you the damages and you will save time and money
As soon as they get a judicial demand I am sure they will try to get a agrement with you because the profesional has a worse position in court as the consumer
Do not let them to you your time any more, get a solicitor and demand them
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