South Africa Law
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You should send the notice to both the Municipal Manager as well as the Head of the Town Planning department. The second notice is basically just in the hope that the Head of the Town Planning department forces the issue with the Municipal Manager. The Municipal Manager is, however, the main guy you should be corresponding with.
I would not be able to answer that accurately without knowing precisely what is going on, but I would suspect that this would not be the case. If the Municipality has taken it upon themselves to address the issue that concerns you, then you have an interest in the matter and you can either work with the attorney for the Municipality, or you can request to be added as a party to the proceedings, in which case you have to appoint an attorney of your own