Hi and welcome!My name isXXXXX you for giving me the opportunity to assist you.
Are they based in KZN?
Hey JJ, my name isXXXXX for helping me out.
They are based in JHB but have a branch in newcastle KZN. Problem is the person that was in charge of the newcastle office took up a new job about 3 months ago and the one staff that is left only deals with personal tax.
I attach ereto the link to the SA Institute of Chartered Accountants. The link is to the complaints page and you can follow the process as set out on this page:
Please let me know if you struggle and will see how I can assist further.
Please ask more if not clear.
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