I had jewellery to the value of R130,000.00 stolen from me. I was not aware of the value as this was jewellery that was bought for me by my late husband during1978-2000. I was not aware of the value of this jewellery till about a month ago when it was stolen from me by my maid. The last time I used this jewellery was on the 10th December, 2011. All this jewellery was used as it was my nephews wedding.The jewellery was kept in a safe at home and I had the keys in my bag. About a month ago my last piece of jewellery disappeared and it was then that I looked in the safe and found all the boxes of my jewellery there, but it was all empty.I am insured with First Equity for R200,000.00, household contents, and now they are only prepared to give me R15,000.00 for everything.Can you please advise me as to what to do?Mrs Pather
Province: South Africa
Nothing. Just got feedback from the insurance company
HiWelcome to Just Answer!! Thank you for giving me the opportunity to assist you.
Was any of this specified?
Yes, everything to the last detail, and I also had 5 valuaion certificates.
I am at a loss on why they want to only pay you the amount mentioned. You should simply go back and advise them that you give them a chance to review their decision and then, if not, lodge a complaint with the ombudsman. This is much more efficient and cost effective than lawyers and suggest you do that online on:
Sorry, but ae you not part of the ombudsman? i was under the impression that im speaking ot one of them.
Am i going to get a refund?
We are not.
I will request a refund.
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