i open a bank account with netspend becacuse the services were cheap one i could afford while i was doing a master level program in a internship in kenya. In all the notices newtspend tell you that their visa and master ards are accepted anywhere in nthe world where they are accepted at an atm machine. I open my account while in US and travel to my site in kenya but what netspend fail to tell you that their debit cards are not accepted in any atm outside the US. They will not allow transfer to another bank they state it against their rules so thinking you can use your debit card from them you find you in a country and they refuse to release your funds because of list of country they will not accept and not only Africa but England as a gradute student with a wife and child i do not have the funds to travel back to US each month to receive my monthly benefits from socurity security and no matter how you try to explain they nwill not listen because they know they have your funds before there is no way to withdraw the funds from atm or bank each time the system at netspend sees it is out of uS and card is with you they refuse to make your funds available. I am at almost the middle of the month and i have until Friday to make my monthjly car payment here or they will pul the car and untilFriday to pay monthly ren or i must leave the apartment my family is staying in. The only one to get the available funds from my account is to locate a law office that can debit my bank card and send the funds western union to me or use their money order system send request the funds to be made into money order and sent to lawyer office if done today the money order will be mailed Monday and received by Wednesday and it can be cashed again less whaaaat it cost to send it western union sent to me and i have only until Firday i can afford to pay $100.00 for this service to a trusted firm who will send the funds no later than Tursday i have no other choice i have no one in the USA that can do it for me. So I am looking for help in this area today so I can go go line and order money order or debit my bank card. I have found another bank and service that do not have this limit but that will not start until August i need to try to save my home and car until then. If one can send their address and email address we can take care of this problem today and take a lot of problem from my family
Optional Information: Country relating to Question: Kenya Coast Republic Already Tried: I tried calling and talking to them but they say their policy is not to honor atm action and yes their ad says any where in the world but they have a list of country that they will not honor and it seems anywhere outside USA. I do have a USA forwarding address if you need it