Thank you for your response. It does not matter to whom I speak but i get a similar answer in that if a person drives into you, the person from behind is at fault. I dont really want to have to go to the Small claims court as if one does not do exactly as required one could lose out anyway.
here is the reply I received form the insurance company
We refer to the accident which occurred on the xxxxxx between yourself and also our client xxxxx
Please be advised that we have not been able to settle the legal claim you has instigated against him because we have not received consent from him and we cannot proceed on a claim on behalf of the client unless there is consent from the client to do so.
In terms of clients information this is considered as confidential information of the client and therefore we cannot give out any information of anyone who is contracted with our insurance company. So unfortunately you will have to use the information you obtained at the scene of the accident from xxxxxxx
Please also be aware that fixing your vehicle is not an admission of guilt as long as the damages relating to the accident has been quantified you may proceed to fix your vehicle. Should you do so though please remember to inform the Claims department of your decision."
The insurance company say they will try to get the excess back but to date the other person refuses to allow this--see above.
What is the point then of havuing 3rd party insurance?
Your sentence indicating that he cant dictate to me ..... does this mean the insurance company should be paying out from his 3rd party policy ?
Should I be taking this higher at the insurance company?
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