Vehicle under warranty not being fixed after three unsuccessful attempts by dealership, problems still not solved - have indicated we will sue for 'substitution of goods' They now want us to allow another Dealeship in the same Group to intervene and have requested us to leave the vehicle with them on Monday 20th for the Factory Rep to again assess the vehicle. Everything went wrong with the vehicle the day after its 45000km service - no oil pressure, extreme engine noise - sounds like a diesel vehicle, misfiring, backfiring, stalling and loss of some sort of fluid - not aircon water - an oily substance. Parts replaced by Dealership so far: oil pump, another oil filter, camshaft positioner, all of which did not solve the problems and now, who knows what next, but problems persist. The vwhicle is still under manufacturers warranty as well as an full maintenance plan. This vehicle is used as a means to generate an income as a medical rep, and business is being severly affected by not being able to travel as required.

Optional Information:
Province: Western Cape

Already Tried:
Vehicle been in Dealership Workshop twice in 10 weeks - seven weeks spent in workshop. Have twice had meetings with Workshop, Sales and General Manager of the Dealership, as well as the Factory Representative having 'investigated' the problem. On Monday, 13th December 2010 attempted to hand back vehicle, which they refused to accept. They are now wanting to refer the vehicle to another Dealership to start the whole problem solving process from the beginning. To date a variety of parts fitted