How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 594
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

MY LAPTOP IS RUNNING SLOW. HP WINDOW 10

Customer Question

MY LAPTOP IS RUNNING SLOW.
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: HP WINDOW 10 +15aywwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww22222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222qa103dx
JA: Have you installed any updates recently?
Customer: yes windows update.
JA: Anything else you want the software expert to know before I connect you?
Customer: check for viruses.
Submitted: 8 days ago.
Category: Software
Expert:  Josh replied 8 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 days ago.

Can I connect to your computer to perform a tune-up on it?

Related Software Questions