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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 625
Experience:  You one stop software Engineer
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I am trying to reset my password. My user name is. My old

Customer Question

I am trying to reset my password. My user name is***@******.***. My old password ***** Mclub1088. How do I get in keep the same user name and password? I've tried logging in but no luck. I have been a Kaspersky account for years. Thanks for your help. Bill Laskey
JA: Have you tried having password ***** directions emailed to you?
Customer: No!
JA: Have you installed any updates recently?
Customer: I've tried but I don't know if they updated.
JA: Anything else you want the software expert to know before I connect you?
Customer: I would just like to use Kaspersky with the old password, Mclub1088.
Submitted: 7 days ago.
Category: Software
Expert:  caraleneK replied 7 days ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.]I am sorry but you will need to go to Kaspersky to get this sorted for you . Go to this site https://support.kaspersky.com/3040 at the bottom of the site go to Consumer Support Contacts click on this and submit a request. Please let me know if you need more help.

Expert:  caraleneK replied 6 days ago.

Hello Again,

Just follow-up to see if you still need assistants I will be standing by, looking forward to your response.

Regards

Customer/p>

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