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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 594
Experience:  Computer Software Support specialist for more that 10 years
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Is McAfee technical support stateside or overseas? We have 3

Customer Question

Hello there. Is McAfee technical support stateside or overseas?
JA: What kind of computer do you have?
Customer: We have 3 Dells, 1 PC and 2 laptops and 1 HP laptop.
JA: Have you installed any updates recently?
Customer: Automatic updates when they occur
JA: Anything else you want the software expert to know before I connect you?
Customer: I don't need to be connected at this time. I am trying to decide which security suite to purchase. I'd like to have English speaking support from stateside and not overseas. I'd like to know this also: Will they go through my computer and remove other security programs currently installed? I think I have one that was a scam and needs to be removed
Submitted: 1 month ago.
Category: Software
Expert:  Cris replied 1 month ago.

Hi there, thanks for using JustAnswer.com I am Cris a Computer Technician with over 10 years experience.

First I will say that McAfee is a very popular name brand but not a very good antivirus. It rates low in detection and removal rate compared to others. I would be more then glad to recommend a better antivirus software and can assist remove any other antivirus software you may have. Running multiple antivirus can cause conflict and slow your system down.