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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 594
Experience:  Computer Software Support specialist for more that 10 years
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Payed you 59.99 on may 4 for kaspersky total av have not

Customer Question

payed you 59.99 on may 4 for kaspersky total av have not herd from you bebit card 4373034002713402***@******.*** does not come up on wwwfind my
JA: What kind of computer do you have?
Customer: hp 8
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: need your service
Submitted: 1 month ago.
Category: Software
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

You are at
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 1 month ago.

When did you purchase Kaspersky?

Was it purchased online?

Customer: replied 1 month ago.

purched on line by debit visa ***************

Expert:  Michelle replied 1 month ago.

did you check your email if the purchase went through?

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