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Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 17027
Experience:  CISCO certified computer and networking expert
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My one drive is not syncing all my photos are in the media

Customer Question

my one drive is not syncing all my photos are in the media picture file
JA: What kind of computer do you have?
Customer: HP Pav I had it I am probably guilty of doing something
JA: Have you installed any updates recently?
Customer: just iTunes bought the computer on friday
JA: Anything else you want the computer expert to know before I connect you?
Customer: also unable to import music to itune
Submitted: 2 months ago.
Category: Software
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

Do you still have free space available on your OneDrive?

If so, how much space is used up and how much is still free?

Are you getting a sync error message?

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