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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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Its saying my password is wrong, just a little bit ago and

Customer Question

its saying my password ***** *****
JA: When did you last reset your username and password?
Customer: just a little bit ago and it was suppose to send something to my laptop to down load new sub.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: it came to my phone but didn't see anything on my laptop
Submitted: 2 months ago.
Category: Software
Expert:  Byron replied 2 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the site or service you are trying to access that is giving you

this message?

Please reply in the box just below. Thank you.

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