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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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I can't get my SKYPE password reset. I just got a laptop and

Customer Question

I can't get my SKYPE password ***** I just got a laptop and am trying to get SKYPE setup and I can't remember everything like the exact day I made a payment to SKYPE
JA: When did you last reset your username and password?
Customer: My username has been the same for as long as I have had SKYPE and I have so many contacts I really don't want a new id
JA: Have you installed any updates recently?
Customer: This is a brand new laptop and I am installing everything just about from scratch
JA: Anything else you want the computer expert to know before I connect you?
Customer: I finally gotr office 365 activated so SKYPE is the last thing I need
Submitted: 1 month ago.
Category: Software
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

If you forgot the password ***** your Skype account, there is a way to reset it. Do you know the e-mail address you used to create your Skype account, and can you still access that e-mail address?

Type your reply below.

Thanks,
IT Miro