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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 535
Experience:  Computer Software Support specialist for more that 10 years
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I have set up Contact Form 7, but when I send a message, it

Customer Question

I have set up Contact Form 7, but when I send a message, it comes back to me rather than the company for which I am building the site. What setting do I have wrong?
JA: What kind of computer do you have?
Customer: Wind 10, with Chrome. Currently using ASUS with Chrome because on vacation (hmm!). Most development was done on a Dell desktop.
JA: Have you installed any updates recently?
Customer: Probably, do you mean to the computers or to the WP theme and plugins?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, what will this cost me?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: and what is the rest?
Submitted: 7 days ago.
Category: Software
Expert:  Cory replied 7 days ago.

Welcome, I am Cory. Thank you for asking your question today.

What is the address of the site?

Customer: replied 7 days ago.
Thanks but I resolved the issue while waiting for you. Will I still be charged $36?
Expert:  Cory replied 7 days ago.

I will process a refund.

Thank you,

Cory