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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
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I bought photoshop 15 online. Cannot get it to download,

Customer Question

I bought photoshop 15 online. Cannot get it to download
JA: What kind of computer do you have?
Customer: apple
JA: Have you installed any updates recently?
Customer: not that i know of
JA: Anything else you want the software expert to know before I connect you?
Customer: 1057-1803-9368-1266-2998-3173
Submitted: 1 month ago.
Category: Software
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

Are you having problems with the download or with the actual installation?

I will be standing by, looking forward to your response.

Thank you,
Jason