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syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 6420
Experience:  Microsoft & Cisco Certified, Linux, 20 years experience
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My McAfee protection plan expired today. I am trying to get

Customer Question

My McAfee protection plan expired today. I am trying to get my subscription renewed. The original message which came to me said " It looks like your credit card details are out of date" but when I tried to call with credit card info - I couldn't reach anyone. Now - today - I'm stuck - - can you help?
JA: What kind of computer do you have?
Customer: Dell Laptop - Latitude E6440 ?
JA: Have you installed any updates recently?
Customer: nope
JA: Anything else you want the software expert to know before I connect you?
Customer: don't think so. I just tried to log in to my account but that didn't work either.
Submitted: 2 months ago.
Category: Software
Expert:  syseng replied 2 months ago.

Hello,

My name is David.

To renew your subscription click the following link and scroll down to the bottom of the page and select the Buy Now button under the Protect One Device listing.

click here

Then follow the prompts to enter your account and payment information and complete the subscription.

Please let me know if you need further assistance in completing the subscription process. Also, please provide a positive rating if you are satisfied with the service.

Thank you,

David.