Hello! My name is*****I am a certified computer professional who will assist you.
Thanks for requesting me!
I am sorry to see there is a problem with the file sharing. Note that you don't need to manually set up passwords when sharing the files in the home group since Windows 10 does that for you automatically. However, if you cannot access the files, please type here the error message you see once you attempt to access the files on other computers, and I will let you know how to fix the problem.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello again! I was away when you replied, so another Expert had accepted the request for a Secure Remote Assistance. If you haven't been contacted by another Expert yet, you can check with the JustAnswer customer service to see what happened. Here is the contact link:
If another Expert hasn't contacted you yet, and you would like me to continue instead, I can do it. Let's proceed with a secure remote assistance. Please click on the link below to download a secure remote assistance program.Link:http://www.justanswer.com/remotedesktop/join.aspx?Session=4485e459-6813-4b44-8b78-67f18a2dc0f8When a new web page opens, click on the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.In case the link doesn't work for you, let me know.
We have not been connected yet.Does the link I sent you work?
The link I sent you has expired. Let me know when you are available so we can proceed with a Secure Remote Assistance. I will then send you a new link.
Hello! I am available now.
Here is a new link for a Secure Remote Assistance:
All the problems have been successfully solved via secure remote assistance. Everything should work properly now.For any other issue, feel free to contact me again. Here is my JustAnswer profile page where you can request me directly for any computer-related question in the future:http://www.justanswer.com/computer/expert-it-miro/Regards,IT Miro