How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Truekey has blocked my laptop can not get rid of or open

Customer Question

Truekey has blocked my laptop can not get rid of or open Internet. Lines are open correct. Kaarina
JA: Have you done a bandwidth test?
Customer: Can do nothing Wi-Fi correct and telephone line
JA: Have you installed any updates recently?
Customer: Yes and also looked in to connect truekey but cancelled it problem came after that
JA: Anything else you want the computer expert to know before I connect you?
Customer: It is also telling me my password ***** ***** and is telling to contact account.live.com which I can't do as I can not enter I ternet
Submitted: 2 months ago.
Category: Software
Expert:  Bhavik Joshi replied 2 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 2 months ago.

Please try to uninstall truekey and then see if this has resolved your issue. To unistall you can you revo uninstaller .

Related Software Questions