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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.Let me know when you could be online so that we can get started to fix this.
I am online and ready.
that is absolutely fine its basically additional service which you can opt or deny totally on your choice.
you want to get the site redirected issue to be fixed with norton that is why you purchased it am i correct?
how did you try to download norton.