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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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I have selected and paid for Norton Security -order no:

Customer Question

I have selected and paid for Norton Security -order no: NP1212460363
JA: What kind of computer do you have?
Customer: when I pressed `run`to download. It showed it was downloading by reducing to seconds however I could not complete this and it kept telling me to re-download....why can I not complete this. My computer is an HP currently with windows 7
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the software expert to know before I connect you?
Customer: No I just need complete the download or I have wasted my money!
Submitted: 4 months ago.
Category: Software
Expert:  Elgin Vega replied 4 months ago.

Hi my name is***** will try my best to help you with this request.

Please download teamviewer in this link.

https://www.teamviewer.com/en/

So we can make remote session

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