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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
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My grandma bought me the Clip Studio Paint EX software from

Customer Question

Hi my grandma bought me the Clip Studio Paint EX software from amazon for Christmas. I downloaded it to my computer and it says I need the registration number. My grandma thought that it came with the registration she bought it.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Does it come with the registration or do we have to buy it separate? It's a windows 8 HP
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Software
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

All programs that you purchase include the product key/registration number. Do you still need help with this issue?