Hello. My name is Michael. I can help you with your question. I just need a little additional information.
What is the make and model of your phone?
What is the exact message you are seeing on the phone?
Thank you for the info. If you no longer have the PIN, you can reset it through McAfee. Here is the page to do that:
What happens when you try? If you get an error, please give the exact wording.
Also, do you have a login to the McAfee site? Because if you do, we can use that to get in. if you go to that same page and try login, if you have an account there, you should be able to log into the site.
My question was whether you have a login to the MacAfee site.
OK... the link I gave you - if you go to that, all you need is your mobile number. From that you can get your PIN.
I am trying really hard to help you.
Can you please tell me if you went to the link that I gave you and typed in your phone number?
There is 100% money back guarantee on JustAnswer. So please don't worry about that. Let's concentrate on your question.
Please tell me what happened. Did you type your number in?