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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I'm receiving telephone calls from a company I do not wt

Customer Question

I'm receiving telephone calls from a company I do not wt wish to deal with and they do not answer my return calls. I want then on my do not call list.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: msn.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my computer. Through Safari
JA: What troubleshooting have you tried?
Customer: Don't know. Calls are from iYogi - a scam company that wants to get into my computer and owes me money.
JA: Anything else you want the email expert to know before I connect you?
Customer: They can cause malware in my computer if I let them in again. They owe me money but wull not pay by check and want to get into my computer again and cause malware.
JA: The Email Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: I don't understand you. I want them to be prevented from calling me (repeatedly) to try to get nio my ccomputer..
Submitted: 19 days ago.
Category: Software
Expert:  Kamil Anwar replied 19 days ago.

Have you told them that you don't want them calling you?