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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 593
Experience:  Computer Software Support specialist for more that 10 years
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I have just purchased adobe acrobat pro...I'm trying to add

Customer Question

I have just purchased adobe acrobat pro...I'm trying to add a "bookmark" to a PDF a friend created in adobe. I have downloaded the doc and when I open it in Pro the is no "bookmark" icon on the left side where the attachment and thumbnail tool are, which I thought was where it was suppose to appear...ideas?
JA: What kind of computer do you have?
Customer: PC
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: nope that's it thanks
Submitted: 5 months ago.
Category: Software
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

Bookmarks might be set to "hidden"

Go into View > Show/Hide > Navigation Panes > Bookmarks

The button should appear now. Do you see it?