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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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I cannot authorise adobe digital. I have a new computer and

Customer Question

I cannot authorise adobe digital. I have a new computer and I've asked for a new adobe digital password, I get sent a link which doesn't open at all. How can I do this
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 10 and it's a Dell computer which says Intel Inside core i7 does that help
JA: Have you installed any updates recently?
Customer: Updates for what
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Software
Expert:  sudipto_dutta replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 2 months ago.

What is happening, when you try to open the link for reseting the password?

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