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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
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It is my tablet. I need to know what name I used to sign in

Customer Question

it is my tablet. I need to know what name I used to sign in at the beginning of getting my tablet.
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Tell you in a minute. Have to go and get it.
JA: Have you installed any updates recently?
Customer: It is Alcatel POP 7 LTE Model 90 16B Yes I was sback and for th with the place where I bought it and they said I have to remember the name it was signed in at. I am 84 and cannot remember e v erything
JA: Anything else you want the computer expert to know before I connect you?
Customer: Unless I can find the sign in name I cannot move forward at al. I did dhave it in Dec. and used it for a few days and it went kaput and since then I am in trouble.
Submitted: 1 month ago.
Category: Software
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

You're looking for your Google Play account details, is this correct?