How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cody Your Own Question

Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 1540
Experience:  Systems Administrator
58973002
Type Your Software Question Here...
Cody is online now
A new question is answered every 9 seconds

Mueller i installed norton util and had a crash and had to

Customer Question

my name is ***** ***** i installed norton util and had a crash and had to reistall my system i need to re down load norton utilit but it i cant can you help me
JA: How much experience do you have with this particular machine?
Customer: ok i guess
JA: Have you installed any updates recently?
Customer: everything can you call me i dont type well
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 18 days ago.
Category: Software
Expert:  Cody replied 18 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 18 days ago.

Do you have a product key or an account with Norton?

Customer: replied 18 days ago.
47MF-FFM9-MJMF-JYYP-Y797-EERJ-9FPF-A7PE
Customer: replied 18 days ago.
well wheres my download
Customer: replied 18 days ago.
well iam waiting
Customer: replied 18 days ago.
Order Number: NP1211898263
Expert:  Cody replied 18 days ago.

You may want to contact Norton directly, go there and there is a number and chat window on bottom right. https://us.norton.com/products?inid=hho_supp_header_products