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IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I can't send contact request from my skype account and

Customer Question

I can't send contact request from my skype account and unable to connect with desired party. They use Skype regularly and I have as well with my wife. Please help
JA: Have you tested the connections by doing a ping utility test?
Customer: I did a sound test with microphone?not sure what a ping utility test is as I am not very literate in computers
JA: Have you installed any updates recently?
Customer: I recently loaded Skype onto my mac book
JA: Anything else you want the computer expert to know before I connect you?
Customer: No that's it
Submitted: 2 months ago.
Category: Software
Customer: replied 2 months ago.
Is someone going to call me back or contact me shortly as this is very frustrating. Thank you
Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 2 months ago.

To better understand the problem, please tell me if Skype worked correctly before, or you always had problems with it?

Type your reply below.

Thanks,
IT Miro

Customer: replied 2 months ago.
I think I got it fixed. The name I typed in as a contact did not have a period btweek first and last name. Individual received my request to add contact. Thank you and we should be all set.
Expert:  IT Miro replied 2 months ago.

Great! I am glad the problem has been solved.

In case you encounter any other problem, I am here to assist you.

Regards,

IT Miro

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