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IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 3125
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I can't send contact request from my skype account and

Customer Question

I can't send contact request from my skype account and unable to connect with desired party. They use Skype regularly and I have as well with my wife. Please help
JA: Have you tested the connections by doing a ping utility test?
Customer: I did a sound test with microphone?not sure what a ping utility test is as I am not very literate in computers
JA: Have you installed any updates recently?
Customer: I recently loaded Skype onto my mac book
JA: Anything else you want the computer expert to know before I connect you?
Customer: No that's it
Submitted: 13 days ago.
Category: Software
Customer: replied 13 days ago.
Is someone going to call me back or contact me shortly as this is very frustrating. Thank you
Expert:  IT Miro replied 13 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 13 days ago.

To better understand the problem, please tell me if Skype worked correctly before, or you always had problems with it?

Type your reply below.

Thanks,
IT Miro

Customer: replied 13 days ago.
I think I got it fixed. The name I typed in as a contact did not have a period btweek first and last name. Individual received my request to add contact. Thank you and we should be all set.
Expert:  IT Miro replied 13 days ago.

Great! I am glad the problem has been solved.

In case you encounter any other problem, I am here to assist you.

Regards,

IT Miro