How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 570
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Need to create a new password old one forgotten, what is

Customer Question

need to create a new password ***** one forgotten
JA: When did you last reset your username and password?
Customer: what is user name
JA: Have you installed any updates recently?
Customer: dont no computer guy was out today
JA: Anything else you want the computer expert to know before I connect you?
Customer: i just got or retrived my new e mail
Submitted: 3 months ago.
Category: Software
Expert:  Bruce Wilner replied 3 months ago.

Please let me know your e-mail address and what, if any, steps you have tried to recover the account.

Waiting for your reply . . .

Related Software Questions