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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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I just updated my software to the new AOL Beta. I cannot see

Customer Question

I just updated my software to the new AOL Beta. I cannot see my old mail that I saved to my computer documents list. How do I bring them up in the Beta software?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Dell / Inspiron / Windows 7
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: 2010 - I haven't tried much of anything. I just looked and the mail wasn't there.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Software
Expert:  technicalcat replied 4 months ago.

Hello, and thank you for using this service.
I will help you now.

Were you using the personal filing cabinet?

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