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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 537
Experience:  Computer Software Support specialist for more that 10 years
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I can't activate my new security, desk top intel. no, I have

Customer Question

I can't activate my new security
JA: What kind of computer do you have?
Customer: desk top intel.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: I have purchased new security protection I have used Norton for
Submitted: 15 days ago.
Category: Software
Expert:  Michelle replied 15 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 15 days ago.

let me know that did you purchase the new security software online or from a store

did you get any disc or activation code or any email confirming the purchase

let me know the name of the norton software that you have purchased