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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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My Lenovo 400 I turn it on after logo a black screen with

Customer Question

My Lenovo 400 I turn it on after logo a black screen with curser only
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: T400
JA: Have you installed any updates recently?
Customer: Not that. I know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: Pulled a flash brive and not shur it was done
Submitted: 2 months ago.
Category: Software
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know when how old is the computer.

Expert:  Michelle replied 2 months ago.

What Operating System (OS) is running on the computer?

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