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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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I do not recall my password, 6 years ago, no. I just found

Customer Question

i do not recall my password
JA: When did you last reset your username and password?
Customer: 6 years ago
JA: Have you installed any updates recently?
Customer: no. I just found it in a tote, and plugged it in. It stopped working years ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: that's it.
Submitted: 4 months ago.
Category: Software
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 4 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know which account password ***** *****

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