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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I am trying to get netlix and it keeps saying unable to

Customer Question

i am trying to get netlix and it keeps saying unable to connect
JA: What kind of computer do you have?
Customer: vizio
JA: Have you installed any updates recently?
Customer: no do not know how to do this
JA: Anything else you want the computer expert to know before I connect you?
Customer: that is it
Submitted: 4 months ago.
Category: Software
Expert:  technicalcat replied 4 months ago.

Hello, and thank you for using this service.
I will help you now.

Is your TV connected to your wireless internet? Are you able to access the internet from the tv?

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