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Alex Lako
Alex Lako, Computer Support Specialist
Category: Software
Satisfied Customers: 37
Experience:  IBM - Country Support Specialist
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I received a message that my Avast Anti-Virus would

Customer Question

I received a message that my Avast Anti-Virus would automatically renew on Feb 2, I no longer need this service and would ask you to please cancel Order ID 19872907. Please send confirmation of cancellation to***@******.***. thank you
JA: What kind of computer do you have?
Customer: hp
JA: Have you installed any updates recently?
Customer: My computer was hacked and a professional cleaned up the problem and installed Kaspersky
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Software
Expert:  Alex Lako replied 5 months ago.

Dear customer,

Justanswer is a question and answer service provider. We have no affiliation with Avast Antivirus. You will need to contact AVAST directly. There should be information in the email that you received.

Alex

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