How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kevin T Your Own Question
Kevin T
Kevin T, IT Manager
Category: Software
Satisfied Customers: 945
Experience:  IT Manager at Wood Group PSN
94743361
Type Your Software Question Here...
Kevin T is online now
A new question is answered every 9 seconds

How can I remove Mcafee disk encryption from laptop?

Customer Question

How can I remove Mcafee disk encryption from laptop?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: ]'[+++++++++++++
JA: Have you installed any updates recently?
Customer: its a dellabook windows 8
JA: Anything else you want the software expert to know before I connect you?
Customer: I haven't used it since April 2016
Submitted: 2 months ago.
Category: Software
Expert:  Kevin T replied 2 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 2 months ago.

Do you have access to the laptop and have the passwords?

Customer: replied 2 months ago.
No I don't have the passwords but I do have the laptop.
Expert:  Kevin T replied 2 months ago.

If you don't have the passwords there is nothing you can do.

Encryption cannot be bypassed at all - this is the whole point, to keep your data safe.

Sorry.

Please ensure I am rated above so I get credit for my time, happy new year.

Customer: replied 2 months ago.
Thanks
Expert:  Kevin T replied 2 months ago.

Please ensure I am rated above so I get credit for my time, happy new year.

Related Software Questions