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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Used system config so that I could remove start up programs

Customer Question

Used system config so that I could remove start up programs ( comp was running slowly) and chose second choice , instead of start up. Can not remember what the second choice is. Now comp will not load any programs. windows 10
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: windows 10 asus M32 series
JA: Have you installed any updates recently?
Customer: installed frequenty, comp was running extremely slowly , after which I was attempting to correct problem. Then system config to remove start up programs, but choose second option instead, but can' remember this option
JA: Anything else you want the computer expert to know before I connect you?
Customer: comp starts but will not load any programs, including internet
Submitted: 2 months ago.
Category: Software
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you able to launch the system configuration utility?

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