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Can you please give more details of your problem? Are you able to use your chrome book? Is the problem only with Email? or can't you login to Chromebook ?
Do you have any valuable personal data on that chromebook? What you think about a factory reset?
Yes, it will wipe out everything and make the chrome book as on the factory out status. If your chromebook is noticeably slow, factory reset is recommended.
Yes, you need to do Power wash.
Can you please take a photo of it and upload it ?
Please take a photo of the Chromebook screen that shows the symbol and upload it to www.wikisend.com and give me the download link.
Can't see any restart symbol there...
I saw the picture you sent, but I can't see any reboot symbol.
Please check the attachment. Are you saying about the button I marked in red colored round ? If so it is not Reboot button. It is Reload button and it is for Refreshing or Reloading the current web page.