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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 553
Experience:  Computer Software Support specialist for more that 10 years
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Want to transfer from old computer to new windows ten

Customer Question

want to transfer from old computer to new windows ten computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP ENVY 750-217C .WINDOWS 10
JA: Have you installed any updates recently?
Customer: NO.
JA: Anything else you want the software expert to know before I connect you?
Customer: NO.
Submitted: 1 month ago.
Category: Software
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

How may I help you today? What exactly do you wish to transfer to the new computer?

I will be standing by, looking forward to your response.

Thank you,
Jason