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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I did receive my email asking for verification. The HRL is

Customer Question

I did receive my email asking for verification. The HRL is too long and I can't enter it as shown.
JA: Just to clarify, what email service provider are you using?
Customer: Google Chrome. Can I call someone rather than email?
JA: Have you installed any updates recently?
Customer: I'm a newbie
JA: Anything else you want the software expert to know before I connect you?
Customer: I trying to get PDF to Word convert. So I need to verify that I'm who I am.
Submitted: 1 month ago.
Category: Software
Expert:  Yvette replied 1 month ago.

Hello,I’m Yvette(E-Vet)with Just Answer! We are an Independent company providing fee-based technical support. I'm reviewing your question.

Expert:  Yvette replied 1 month ago.

You're trying to convert a pdf document to word format, is that correct?