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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
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I need help isnstalling my Adobe Acrobatt Profession

Customer Question

I need help isnstalling my Adobe Acrobatt Profession softwaem which I purchaseed the firrst of Otobr from Office Depot. I have been unble to get it installed after two attempts. When I boot it up , it requires me to go into my adobe acount and sing up or order the product. Following is the e:mail sream confimring my order.
JA: How much experience do you have with this particular machine?
Customer: The machine is new, two months old.
JA: Have you installed any updates recently?
Customer: N Not to my knowledgge.
JA: Anything else you want the software expert to know before I connect you?
Customer: No.
Submitted: 4 months ago.
Category: Software
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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