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Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 13125
Experience:  I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
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I am having an issue I am unable to open my alias autostudio

Customer Question

I am having an issue I am unable to open my alias autostudio program
JA: What kind of computer do you have?
Customer: is there anyone i can call? i have a toshiba windows 64 bit
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: ya the error message im getting says:
Submitted: 6 months ago.
Category: Software
Customer: replied 6 months ago.
the error message alias sends me says:
the program cant start because cmminterface16.1.0.dll is missing from my computer. try reinstalling the program to fix this problem.
Customer: replied 6 months ago.
already tried to reinstall and it didnt do anything
Customer: replied 6 months ago.
hello, is there someone i can call?
Customer: replied 6 months ago.
what is taking so long?
Expert:  Dustin replied 6 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 6 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Customer: replied 6 months ago.
windows 10
Expert:  Dustin replied 6 months ago.

has this same program worked before on this same windows 10 computer?

Customer: replied 6 months ago.
no i need to call somebody and get explained what i need to do to open alias
Expert:  Dustin replied 6 months ago.

has this same program worked before on this same windows 10 computer?

Customer: replied 6 months ago.
ya it was working last night
Customer: replied 6 months ago.
did you see above that i wrote what the error message was when i try to open alias
Expert:  Dustin replied 6 months ago.

Shut down the windows 10 computer, start it.. When it gets to the windows sign in screen, dont sign in.

Instead, left click the power button at the bottom right.

Then, hold down the shift key on your keyboard, and then click restart.

This should bring you to the blue screen menu.. Choose troubleshooting, advanced, and then choose system restore.

Once system restore loads, choose a restore point that was at least one day before this problem started and then carry out the system restore.

That should fix the issue, but if you get stuck or this doesnt work then please send a detailed reply and I will assist you further as needed.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 6 months ago.
ok thanks ill give it at try
Expert:  Dustin replied 6 months ago.

Allright, keep me posted!

Customer: replied 6 months ago.
It's restoring right now
Expert:  Dustin replied 6 months ago.

Excellent.. Hopefully, this does the trick.. If it does, please remember to return here and click and submit a 5 star rating to show I was able to assist you.

If this doesnt fix the problem, send a reply and I will assist you further as needed.

Dustin S

Customer: replied 6 months ago.
Worked thanks you
Expert:  Dustin replied 6 months ago.

Youre very welcome!

If you have any further questions let me know. And at this time it would be appropriate to click and submit a 5 star rating to show that i was able to assist you.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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