Hello, and Thank You for choosing JustAnswer.comMy name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.
The translator for skype is still in its infancy.
Try going to the contact and turn the translate feature off, and then turn off (close it completely) skype.
Then turn skype back on (open skype back up) go to the contact who you want to translate, and turn the translate button back on.
Then try to make the call again.
If the problem persists, you might have to UNinstall Skype, and then do a computer restart, and then Reinstall Skype.
The translator doesnt have any advanced troubleshooting.
Its most likely a glitch in the translator feature software code.
Therefore, all we can do is report the issue, and allow for Skye to update the code, and issue an update to fix the error you are getting.
Please let me know.