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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I just bought Final Draft ) and I installed it and i'm

Customer Question

I just bought Final Draft ) and I installed it and i'm trying to activate it and it says my customer number is ***** I checked and was told to use capital letter O and I, not numbers...still invalid.What now?
JA: How much experience do you have with this particular machine?
Customer: My computer is a dear friend. I just bought Final Draft.
JA: Have you installed any updates recently?
Customer: Do you mean updates to my Mac?
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want my Final Draft. Are there instructions in it?
Submitted: 12 days ago.
Category: Software
Expert:  Quiksilver07070 replied 12 days ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 12 days ago.

Whomever told you the letters are capital O and Capital I, i think is a bit wrong.

.

Is there anyway you can take a picture of the serial number, and post it to here?

That way I can decipher it for you, and help you get you FInal Draft up and running.