Thank you for using JustAnswer.com.My name is ***** ***** I will do my best to help.I apologize for our delay in responding. Please give me just a bit to look over the question and do some initial research.Thanks,Bob
I think a "Secure Remote Assistance" would be best in this case, is that OK with you?
Welcome to Justanswer.com, my name is Dustin.
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Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.