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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
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I am having a problem with Wordpress. I am new to it and

Customer Question

I am having a problem with Wordpress. I am new to it and have been learning by developing a website. I was doing good, then a few days ago it just stopped working. The hosting company, IX webhosting tried, but gave up. It sort of works, but the login window keeps popping up. I no longer need to login, it just shows the index directory, not the wordpress page.
JA: Have you tried having password ***** directions emailed to you?
Customer: no
JA: What is your ideal outcome? How can we solve this for you?
Customer: I want to get wordpress working like when I first installed it. I was getting pages created and learning a lot. That is all gone now.
JA: Anything else you want the programmer to know before I connect you?
Customer: My login doesn't seem to work right.
Submitted: 2 months ago.
Category: Software
Expert:  George Sibiya replied 2 months ago.

Hi,

Welcome to JustAnswer and thank you for utilizing our services.

When you happen to successfully log in, does it at least give you chance to copy contents of the source files under the theme editor?

Regards,

George