How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

We are having problems with signing in, contacting technical

Customer Question

we are having problems with signing in, contacting technical support, and with our network interface. our phone no. is(###) ###-#### we are a Norton Security scriber
JA: What kind of computer do you have?
Customer: We have a Dell Studio XPS 435T/9000 Desktop with Windows 10 installed.
JA: Have you installed any updates recently?
Customer: Yes, updating Windows and Quicken.
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Software
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

can you explain the problem a bit more in detail.

Related Software Questions